Helping our members through challenging times
How we're doing our part.
During these challenging times, we’re committed to maintaining a high level of banking access and support, providing expert advice and protecting our team and you.
The health and well-being of our members, staff, and their families are important to us. We believe it is our responsibility to assist in “flattening the curve” concerning the transmission of this virus. We will continue to use all precautions possible to prevent the spread of germs as outlined by the World Health Organization and government agencies.
UPDATE: Effective January 18, 2021, all in-branch services will be appointment only and limited to essential transactions. All other transactions must be completed remotely either over the phone, using an ATM, online banking, or mobile banking.
For now, we will continue servicing our members in-branch by appointment only Monday to Friday from 11:00 AM to 3:00 PM. Our staff can assist you with most of the services remotely Monday to Friday from 9:30 AM to 4:30 PM.
- If you require assistance with day-to-day banking, products, or services, please call 416-255-1742 or send an email to firstname.lastname@example.org.
- If you require assistance with term deposits or mutual funds, please call 416-255-1742 ext. 208 or send an email to email@example.com.
- If you require assistance on loans or mortgages, please call 416-252-6527 or send an email to firstname.lastname@example.org.
- View our Frequently Asked Questions below.
So as to best respond to your inquiries, in your voice messages and/or emails please include the best number and email to reach you.