e-Statements

Moya Financial Now Offers Electronic Statements

 

GREAT NEWS! Soon you will no longer need to wait for the regular paper statements for your chequing accounts. We are happy to introduce e-statements as a new online banking feature. E-statements will be available through MemberDirect® online banking starting March 19, 2018.

The “View e-Statements” option in online banking will allow you to access PDF versions of your statements at your convenience for anytime, anywhere viewing. E-statements produced after May 2017 will be available and future e-statements will be uploaded on the regular statement date.

Take advantage of this new free, environmentally friendly, convenient and secure feature in online banking!

Features:

  • E-statements look the same as paper statements and offer you even more convenience. Online banking will allow access to up to seven years of archived statements. If you are currently receiving paper statements, e-statements will be archived from May 2017 onward.
  • E-statements are free for all chequing accounts. However, effective July 1, 2018, paper statements will incur a charge of $2 per cycle for chequing accounts. The first charge for paper statements on members’ account will be on July 31, 2018. Paper statements will continue to be free for seniors (60+).
  • Save paper and help protect the environment by changing your statement option from “Statement” to “Internet only” in-branch or over the phone. “Internet only” gives you access to e-statements without receiving printed statements, while the “Statement” option allows you to access e-statements and receive printed statements.

All members with MemberDirect® online banking will have access to e-statements. To view e-statements you will first need to enroll in online banking.

Don’t have MemberDirect® online banking? Visit one of our branches and enroll today!

 

How to View e-Statements:

1. Log in to MemberDirect® online banking.
2. On the main menu bar, select “View e-Statements.”
3. Click on the year and the e-statement you would like to view.

 

NOTE: E-statements are available as PDF files. You must have the free Adobe Acrobat Reader installed on your computer to view them. If you have trouble viewing an e-statement, please save the file to your computer before opening it. If you are using a shared or public computer, be sure to delete saved PDFs and clear all temporary Internet files when you’re finished.